Frequently Asked Questions
What services does The Wellness Group provide?
The Wellness Group provides individual therapy, couples and marriage counseling, Christian counseling, children and adolescent therapy, family therapy, grief counseling, nutrition counseling, intensive couples counseling, and telehealth behavioral health services.
Where is The Wellness Group located?
The Wellness Group serves clients in Shelton, Connecticut and surrounding communities, with telehealth options available for eligible clients.
Do you take insurance ?
We Accept the follwing plans:
Commercial Providers: Aetna, Anthem Blue Cross Blue Shield, Cigna / Evernorth, ConnectiCare, UnitedHealthcare (UHC / UBH), Oxford, UMR, and Harvard Pilgrim.
State & Public Programs: HUSKY Health (Connecticut Medicaid) and Medicare.
Military & Government Plans: TRICARE and GEHA.
Specialized & Managed Networks: Optum, Carelon Behavioral Health, Oscar Health, MultiPlan, and WellCare
What will my first session be like?
Your first session is a chance for you to make sure you and your counselor are a great fit! They might ask you about what’s brought you in, if you have questions, and some history. Your counselor may take notes as you talk, to help you as you create a therapy plan together to reach your goals. (You’re not being graded or judged!)
The first session builds the foundation for future growth and healing, and you’ll probably spend a good amount of time talking about your background and the history of what’s bringing you in. You might feel strong emotions, cry, or feel overwhelmed at times, but your counselor is there to help you feel safe, comfortable, and supported.
How do I become a new client?
New clients can call the front desk at (203) 951-1858 or complete the patient inquiry form on the website
Can I request a specific clinician for Christian counseling?
Yes. If you have a preference — whether based on faith background, denomination, therapeutic style, or simply availability — let us know when scheduling and we'll do our best to match you with the right clinician.
How long will I need to be in therapy?
Therapy length varies based on your needs, goals, and the complexity of your concerns. Some people see progress in a few sessions, while others benefit from a longer course of treatment for deeper or ongoing issues.
Your counselor will work with you to recommend a personalized plan that supports lasting healing and growth.
We’ve also created a simple roadmap to help you understand the five phases of therapy: connection, planning, change, review, and celebration.
Do you offer couples counseling?
Yes. The Wellness Group provides couples and marriage counseling to help partners improve communication, rebuild trust, address conflict, and strengthen emotional connection.
Do you offer Christian counseling?
Yes. We offer Christian counseling for clients who want faith-integrated mental health support.
What are qualities of a Good Christian Counselor
A good Christian counselor is someone who:
Loves God and Loves People
Jesus taught that the greatest commandments are to love God and love our neighbors (Matthew 22:37–39). Christian counselors serve with genuine compassion, humility, patience, and grace, reflecting Christ's love to those who are hurting.
Has a Growing Relationship with Jesus Christ
Effective Christian counselors demonstrate spiritual maturity through a vibrant relationship with Christ. They pursue personal holiness, spend time in prayer and Scripture, and depend on the Holy Spirit for wisdom and guidance.
Grounds Their Counsel in God's Word
Christian counselors believe that Scripture is God's inspired, authoritative, and sufficient Word, providing wisdom, hope, and direction for every aspect of life (2 Timothy 3:16–17; Hebrews 4:12; 2 Peter 1:3). Biblical truth serves as the foundation for understanding life's challenges and pursuing lasting transformation.
Offers Clinical Excellence with Biblical Wisdom
Professional Christian counselors combine sound clinical knowledge with biblical principles. They utilize evidence-based therapeutic approaches when appropriate while ensuring their care remains consistent with Christian faith and values.
Points People to Christ
The ultimate goal of Christian counseling is not simply symptom relief but lasting transformation through Jesus Christ. Counselors seek to help individuals grow in faith, find hope in God's promises, strengthen relationships, and develop practical tools for overcoming life's challenges.
Walks with Others Through Suffering
Christian counselors understand that suffering is part of living in a fallen world. Rather than offering quick fixes, they faithfully walk alongside people through grief, anxiety, depression, trauma, addiction, marital conflict, and other life struggles, trusting that God can bring redemption even in the midst of hardship (Romans 8:28).
Speaks Truth with Grace
Faithful counselors balance compassion with honesty. They create a safe, confidential, and nonjudgmental environment where clients are loved unconditionally while being gently encouraged toward biblical truth and healthy change.
Demonstrates Integrity and Professionalism
Christian counselors uphold the highest standards of ethics, confidentiality, accountability, and professional competence. Their character reflects honesty, humility, wisdom, and respect for every individual made in the image of God.
A Trusted Guide
A good Christian counselor is someone your pastor, church leader, or trusted Christian friend would confidently recommend because they provide biblical, compassionate, clinically competent, and Christ-centered care.
Do you provide medication management?
Yes. Medication management services are available through qualified behavioral health providers.
Do you accept children, adults, and families?
Yes. We provide services for children, adolescents, adults, couples, and families.
Christian Counseling vs. Traditional Therapy: What's the Difference?
If you are considering therapy for the first time, you may have noticed that some therapists describe themselves as Christian counselors while others offer traditional, secular therapy. Both can be legitimate forms of mental health care when provided by qualified professionals and they share more in common than you might think. Read more in our Artcles section.